Who we are
Vistro Technologies Ltd. ("Vistro", "we", "us") is a digital media and visual technology company based in Ghana. We are responsible for the personal information collected through www.vistrotechgh.com.
Address: Adjacent Akweteyman MTN Office, N1 Highway, Accra, Ghana. Email: info@vistrotechgh.com. Phone: +233 24 811 7617.
What we collect
We only collect information you choose to give us, plus basic technical data.
- Enquiry and quote forms: your name, company, email, phone number, location or target area, budget range, campaign details and message.
- Emails, calls and WhatsApp messages you send us.
- Technical data: your IP address, browser type and pages visited, recorded in standard server logs by our hosting provider for security and reliability.
How we use it
We do not sell your personal information, and we do not use it for automated decision-making.
- To reply to your enquiry and prepare quotes and proposals.
- To deliver and support the services you ask for.
- To keep the website secure and working properly.
- To meet legal, tax and accounting obligations.
Legal basis
We process your information to respond to your request and take steps towards a contract with you, for our legitimate business interests (such as running and securing this website), to comply with the law, or with your consent where required. We handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).
International transfers
Some of our providers may store data outside Ghana. Where that happens, we take reasonable steps to make sure your information stays protected.
How long we keep it
We keep enquiries for as long as needed to respond and follow up, and client records for as long as required by law (typically up to six years for business and tax records). We then delete or anonymise them.
Your rights
You can ask us to:
- Tell you what personal information we hold about you and give you a copy.
- Correct information that is inaccurate or incomplete.
- Delete your information, or stop or restrict using it.
- Stop sending you marketing messages at any time.
Exercising your rights
Email info@vistrotechgh.com and we will respond within a reasonable time. If you are not satisfied with our response, you can contact the Data Protection Commission of Ghana.
Security
This website uses encrypted connections (HTTPS), and access to enquiries is limited to staff who need it. No online system is completely secure, so please avoid sending highly sensitive information through our forms.
Links to other sites
Our website links to other services such as WhatsApp, Google Maps and social media. Their own privacy policies apply when you use them.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
See also our Privacy Policy and Cookie Policy.